CONTACT US

Our global team of experts are at your fingertips. We invite you to review our Frequently Asked Questions pages to see if we already have an answer to your query. If you can’t find what you are looking for, or you would like to talk to a member of the team, please review the contact options below. We aim to respond to your enquiry within 2-3 working days.

GENERAL ENQUIRIES

For general enquiries about the eStore, how it works, how to place a PO or open a credit line to pay against pre issued invoice please emailecommerceteam@estore.oxinst.com

下订单,订单状态&付款查询

If you have any questions around your order, payment, status or fulfilment, please contact us by phone on the following numbers.


UK Email l T: +44203 514 9208



Fororder enquiriesplease dial the number for your country and choose option 1.

For
order placementenquiries please dial the number for your country and choose option 2.

Please be aware that this is only available to customers that have already created an account with Oxford Instruments.
Our teams are available Monday-Friday 2pm-10pm, CET.


TECHNICAL ENQUIRIES

If you have any technical enquiries or would like any extra technical information about any of the products sold on our eStore, please contact the specific Oxford Instruments Business Unit Customer Service by either email or phone as listed below.


Technical Enquiries

If you have any technical enquiries or would like any extra technical information about any of the products sold on our eStore, please contact the specific Oxford Instruments Business Unit Customer Service by either email or phone as listed below.

Asylum ResearchEmail| T: +49 (0) 6122-937-0

Andor TechnologyEmail| T: +44 (0) 2890 237126

NanoAnalysisEmail| T: +44 (0) 1494 442255

NanoScienceEmail| T: +44 (0) 1865 393300

Plasma TechnologyEmail| T:+44 (0) 1934 837108

Still not found what you are looking for?
Please check out ourGlobal Customer Support pages herefor further options.